1. Who operates FinTouch
FinTouch is the product brand of an individual operator based in Mainland China. For privacy questions or requests, contact xuyc08@126.com.
2. Information we collect
- Account information, such as name, email address, email-verification state, linked Google sign-in identifiers, and session/device information.
- Images, annotations, text instructions, generated results, and related technical metadata that you submit to use the editing service.
- Usage and billing records, including Credit reservations and settlements, Paddle customer and transaction identifiers, subscription status, and refund or dispute records.
- Security and operational data, including IP address, user agent, timestamps, rate-limit records, error logs, and fraud or abuse signals.
- Support messages and information you voluntarily provide when contacting us.
3. How we use information
We use information to create and secure accounts, provide image-editing operations, calculate and settle Credits, process purchases through Paddle, prevent abuse, troubleshoot failures, communicate about the service, comply with law, and improve reliability. Depending on your location, processing is based on performing our contract, legitimate interests in security and service operation, legal obligations, or consent where required.
4. Images and AI model providers
Your submitted images and instructions may be transmitted to the AI model providers used for the requested operation, currently including managed Google Gemini services. Do not upload confidential content or personal data you are not authorized to process. FinTouch does not use your content to claim ownership of it.
5. Service providers and disclosures
We may share only the information needed with infrastructure and service providers, including Paddle for payments and tax, Google for sign-in and AI processing, Resend for account email, Cloudflare for bot protection, and hosting/database providers. We may also disclose information when required by law, to protect users and the service, or in connection with a lawful business reorganization.
Paddle processes payment card information as merchant of record. FinTouch does not receive or store complete card numbers.
6. Retention and security
We retain information only as long as reasonably needed for the purposes above, account operation, dispute handling, security, and legal or accounting obligations. Retention periods vary by data type. We use access controls, encryption where appropriate, secure sessions, rate limits, and audit records, but no internet service can guarantee absolute security.
7. International processing
FinTouch and its service providers may process information outside your country. Where required, we rely on applicable contractual safeguards, provider compliance mechanisms, or other lawful transfer bases.
8. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also sign out devices and manage subscription data through the account and Paddle portal. Send requests to xuyc08@126.com; we may verify your identity before acting.
9. Children
FinTouch is not directed to children who cannot legally consent to data processing or enter a service contract in their jurisdiction. Do not use the service if you do not meet the applicable minimum age.
10. Changes
We may update this policy as the service, providers, or legal requirements change. The current version and effective date will remain available on this page.